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Domino’s Pizza complaint: Never received a pizza and drink ordered online

Open 223 views Fast Food / Delivery

Filed 20 Oct 2020 by Dave

Never received a pizza and drink ordered online. I ordered a pizza online and a drink I’m staying in a hotel because I’m working in town until I find a home here. I called because I never received it they said you’ll get it for half price still never received it finally decided to go to bed. My wife called them because I was so hungry it made me sick the manager said he’s overwhelmed he’ll be glad to refund the money. She said no he needs his food and asked the managers name he said he was the manager then ask who his boss was he said Kelly she ask what was the last name he said he wasn’t allowed to give that. She said yes you can give a last name the manager hung up on her. Then when she called back and ask his name he immediately hung up on her then she called back and she said she would be reporting his hangups to his boss and he said that was fine and hung up on her for a third time. This is not OK we will never ever dark in the door of a Dominos pizza ever again. This was the most unprofessional display I’ve ever ever seen. I hope you take care of this problem

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