Domino’s Pizza complaint: Minimum spend

Name: Minimum spend
Item: Domino’s Pizza
Rating: 1
Author: JIM

Open 4 Nov 2020 257 views Fast Food / Delivery

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Filed 4 Nov 2020 by JIM

I receive a text stating ‘50% of pizzas Monday – Wednesday delivered no min spend’.
However when you order a pizza through the store or online they state you must spend £12-99 for free delivery.
This is misleading and needs to be addressed.
I did not order anything and intend to stop these misleading emails.
Not happy

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 4 Nov 2020
Rating: 1/5
Desired resolution: Make the offer clear if you need a minimum spend say so. In this case you state there is no minimum spend for delivery
Problem: Text offer omitted minimum spend requirement
About: pizza delivery offer

Progress

Filed
Company notified
Company replied
Resolved

4 Nov 2020 Complaint filed and published
4 Nov 2020 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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