I ordered the pizza at 8:51 pm. The approximate time was 50-60mins. I called the store on Sunset Red. to ask why it was taking so long for my order. I talked to an employee first who said my order would be ready in 5 mins. I asked to speak to the manager, Chris, and he did exhibit good customer service skills. He became upset and got an attitude with me. I reminded him that he was supposed to have good customer service. He lied to me and said that he hadn’t fixed my order but it was already made.
He needs more training in customer service and some kind of consequence needs to be put in place for his actions. I will not b ordering from that store again. I was highly unsatisfied with my experience. I have written a bad review on social media.