Domino’s Pizza complaint: late order

Name: late order
Item: Domino’s Pizza
Rating: 3
Author: Melinda

Open 1 Sep 2020 175 views Fast Food / Delivery

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Filed 1 Sep 2020 by Melinda

I ordered 2 medium pizzas for my granddaughter on 9-1-2020. I ordered it the night before with a 12:15 delivery time to Ranger High school. It did not get there until 12:35 which left her with only 15 minutes to eat. Really less by the time she actually got it and got to the cafeteria.

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 1 Sep 2020
Rating: 3/5
Desired resolution: I called and complained and the lady said well what do you want me to do about it. I said it would be nice if they could inform the school and students when there will be a delay. To me that is common curiosity. She was rude when I said they need to make it right. She didn't say anything. I ended up hanging up after several minutes of silence.
Problem: Scheduled delivery arrived late at school
About: pizza delivery

Progress

Filed
Company notified
Company replied
Resolved

1 Sep 2020 Complaint filed and published
1 Sep 2020 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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