Complaint: late order

on 01 September 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered 2 medium pizzas for my granddaughter on 9-1-2020. I ordered it the night before with a 12:15 delivery time to Ranger High school. It did not get there until 12:35 which left her with only 15 minutes to eat. Really less by the time she actually got it and got to the cafeteria.

0 0 vote
Justified complaint?

Suggested solution:

I called and complained and the lady said well what do you want me to do about it. I said it would be nice if they could inform the school and students when there will be a delay. To me that is common curiosity. She was rude when I said they need to make it right. She didn't say anything. I ended up hanging up after several minutes of silence.

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