Complaint: Incompetence, horrible customer service

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My complaint:

I did my order online at 3pm June 8
I got a call back there were no delivery drivers
They would be in at 4pm
4pm no delivery drivers were at work
I called back at 6pm
My order had not been placed
I asked for a salad and cookie for compensation
No prob
630 I call to check on the order
Guy says 20 more minutes
I ask to speak to a manager
23 mins and I am still on hold
This is horrible customer service
I can hear them have conversations while I’m waiting for a manager
Someone is saying they are a year younger and they are playing back and forth
24 mins and still waiting to speak w a manager

The only reason I am still waiting is because I paid w my card and my 9 11 yr old likes dominoes
The only reason

Remind you
I placed my order at 3pm

It is now 706 pm

EVERYTIME I order dominoes I spend $50-60
Today I think was $30

I am highly disappointed
Horrible customer service
I’m still holding for a manager
26mins and 59 secs

0 0 votes
Justified complaint?

Suggested solution:

This order as well as multiple orders in the future should be covered
I’m just sitting here listening to their conversations

Message from Robin from Complain.biz

10 months ago - We have posted a tweet about your new complaint about Dominos Pizza

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