Complaint: I made a gpay payment and didn’t receive the order

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My complaint:

I placed an order for amount 328 on dominos app and the payment went through but I didn’t get the order and the order didn’t get created on the dominos app as well.

Details – Your Citibank Ac has been debited with INR 328.00 on 30-JUL-2020 at 15:10 and account dominospizzaonline@paytm has been credited. UPI Ref no. 021215178213

0 0 votes
Justified complaint?

Suggested solution:

Need a refund. Or pls send the order.

Items purchased - 2 choco lava cake and 1 mousse cake.

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