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Domino’s Pizza complaint: Delivery

Open 348 views Fast Food / Delivery

Filed 18 Apr 2020 by Mr. Romey

I placed an online delivery order @ 6:30pm and followed the tracker. Which stated I have a delivery time of 42-52 minutes approximately. I then received a text @ 7:11pm that my driver Hunter was on the way. I called the store @ 8:17pm to see what was the issue with us not receiving our order yet and was told that the driver was almost there. I called again @ 9:58pm to see why we haven’t received order yet seeing that we are just 2.8 miles ( I checked to see the distance). And to cancel my order. That doesn’t may for go business when you are less than 3 miles from your store and can’t get a honest answer on way it is taking so long to get a order. I do have the pictures to show when I placed my order and when I received your text about the driver being on there way and phone records to show when I called. That is not how you handle a situation like that. Even with everything going on right now

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