Complaint: Horrible Service and very rude

on 18 September 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

Food Afternoon. I just placed an order on the dominos app. I ordered 2 pasta bowls the chicken Alfredo one. I asked for NO CHICKEN. I wanted extra alfredo sauce but they don’t give that option on the app. So I tried calling the store to ask for extra alfredo sauce before they start making my order. A man by the name of Sidous. He answered the phone like he was in a rush. I first said hello, I placed an order on my domino app and I’d like to make a change. Sidous response was “ok ok what do you want, what do you want” I asked him to please not be so rude I’m just trying to make a small change to my order before they start making it. He got upset and told me someone is going to take my call. Then placed the phone down and yelled out to someone else to take my call. I’ve been on hold listening to the machines go off for 20 whole minutes

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Justified complaint?

Suggested solution:

I’d demand a refund in my order because I don’t know if he did something to my food and

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