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Domino’s Pizza complaint: Horrible customer service

Open 116 views Fast Food / Delivery

Filed 11 Oct 2021 by Stacy

I placed an order on October 10th 2021 at approximately 7:30 and was told 30-45 minutes. I waited an hour than called back and they said he’s on his way now. We only live about 3 minutes away. So I waited another 15 minutes and had to call back yet again. They said yet again driver is on his way. Waited 15 more minutes and called yet again. As I was on the phone with a woman the driver finally arrived. I told the person that if it had been communicated that I would be waiting an hour and a half when I placed my order than that would’ve been fine but was told 30-45 minutes. She gave me all sorts of excuses than I simply said at this point just apologize and all would be good. She than said “honestly don’t tell me what to do” than hung up on me!! I could not believe that she did that and I called back and spoke to the manager and she said she would “talk to her” I’m completely shocked and angry and will NEVER order from the Owosso MI dominos ever again

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