Filed 28 Jun 2020 by Riyah17
TERRIBLE EXPERIENCE! Emily (who says she is the boss), called me and said my order would be later than I was told because the driver had an issue. I asked her how long would it be because I don’t want it if it’s going to be cold. She told me she did not call to argue with me. I said that’s fine I understand I’m just saying I’m spending my money and it’s not point in spending it on cold food. I ask her to speak to the boss, she says she is the boss. I ask her how to contact the corporate office and she says something and hangs up the phone. I attempt to call back to say I just want a refund because at this point I don’t trust what they may how’ve done to my food. They pick up and hang up the phone two times!!!!!!!! This is completely ridiculous! I will not ever order from here again and I want my money refunded to me!
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Riyah17
And then they call me back about an hour later. (It’s been two hours since I ordered) Nobody knows who called me. (So they say) I tell the guy this time I just want to cancel the order because I don’t appreciate the customers service Emily have me. I can hear him telling her what I said. She says ok that’s fine. And then he says something about don’t order from here again. I said excuse me and he says oh your order is cancelled have a great day. I said excuse me again and they hang up. So I don’t know if my money is being refunded back to my card or not at this point. This is complete bullshit and it is taking everything in me not to take my ass to 278 and let them both know how the hell I feel about their rude asses!!!!
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