Filed 1 Sep 2020 by Bess
I chose the contactless carry out option so I don’t have to have unnecessary exposure to the public. I pushed the “I’m here” button and turned on my hazards right smack in front of the entrance. I counted 5 employees in the store. They all looked at me but no one came out. It was about 20 minutes. So I shut my trunk, locked my car door and put my mask on. I go inside none of those 5 employees had their masks on correctly. I wasn’t greeted. I waited 5 more minutes and said You guys were supposed to bring the pizza out. Immediately this young man who was very defensive and gave me attitude. He started saying some excuse and then snapped me “WHAT IS THE NAME?” I told him and I said “Maybe you shouldn’t offer that if you guys aren’t able to”. He said in the most condescending and sarcastic way “HAVE A GOOD NIGHT MA’AM! I asked for the store number and they said they didn’t know what it was. All of these employees really should be retrained on what customer service is. He could have easily turned a not so great situation around if he knew how work in the service industry. All of them could have. Unfortunately that did not happen.
Report
Discussion
0 comments
No comments yet. Been through something similar with Domino’s Pizza? Start the discussion above.
More Domino’s Pizza complaints
View all 3,422Pizza and wings where incorrect
I ordered 2 pizzas one with all meat and the other just pepperoni I also ordered hot wings my complaint…
Lying by store
I placed my order this afternoon for 7:05pm delivery. I waited until 7:42pm to call the store because the pizza…
Pasta was burnt charred and missing cheese
Ordered 2 chicken Alfredo pasta both came with what was half of the order and burnt and no cheese on…