Complaint: Hanging up

on 01 September 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

Unfortunately I put 1 number wrong on my address so they delivered it next door. They called me once but I did not have my phone on me. They left almost instantly because I checked outside to see if anyone was there but no one was there.
I got a call from a rude guy telling me what happened and i ha to pick it up if i wanted the food. I told him i did not have any way of picking it up and he hung up on me. I called once more to just cancel it and get my refund and he hung up on me again. He picked up the third time and said it would be refunded. I redeemed a free pizza and he said there was no way i can get that anymore.

0 0 vote
Justified complaint?

Suggested solution:

Get my 60 points to redeem a pizza and for them to listen to the customer not just hang up.

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