Complaint: Got wrong item

on 01 August 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered 1 SGB stuffed garlic bread but I got simple bread. My invoice number is 65948203992 and transaction id is 23716582. Order number is 68. My phone number is wrong in the invoice.

0 0 votes
Justified complaint?

Suggested solution:

Refund me the difference

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1 year ago - We have posted a tweet about your new complaint about Dominos Pizza

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Thanatos
Thanatos (@thanatos)
1 year ago

You should have called them back immediately after your food delivery/pickup to tell them about your messed up order.

You would have a better chance of getting a refund then since Dominos doesn’t monitor these complaints themselves.