Dominos Pizza complaint: Gave me the wrong pizza

Complaint from Hannah456778 reported on 13 June 2020 about Dominos Pizza

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

This store sent out the wrong pizza to me they then told me they were going to out a credit on my phone number. I call the store today to use my credit they told me they were going to give me for a pizza THEY messed up and the incredibly rude girl on the phone was giving me attitude and said i had no history at that store and she couldn’t give me a credit. Why would another staff member lie telling me they would put a credit underneath my number and then shes telling me she can’t honour my credit??? Absolutely ridiculous

Suggested solution:

Either refunding me for the pizza they messed up or sending out the right pizza.

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3 years ago - We have posted a tweet about your new complaint about Dominos Pizza

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