Domino’s Pizza complaint: Disgusted with experience promises unfulfilled

One 12 weeks ago I placed a delivery order on the Domino’s app. I placed the order around 6:30 pm. The time I specified for delivery was 8:30 pm. I’m short, it wasn’t delivered until after 9:30 even after the app stated it was leaving the store. After calling the store, the general manager said he would make sure it got to me. After it finally arrived, the order was wrong. I again called the store spoke with the General Manager, Steve, and was told they were closing. I informed him that the order they brought me was not correct. He explained that they were short staffed and only had one driver, which explained the crazy delay. He then said he’d be glad to remake it deliver it himself. I sensed in his voice extreme stress so I told him that wasn’t necessary. He assured me that I would receive a credit for a 14 inch, 2 topping pizza, a chicken bread bowl with onions spinach and 2 lava cakes. When I tried to redeem the credit I was first left on hold for 10 minutes (no exaggeration) then told by the Manager, Noah that there was no note stating that I was due a credit. I asked him to provide the GM’s number so I could contact him, but he informed me they cannot give out phone numbers. I asked him to take my name number, at which he told me he can’t even get in touch with him so he doesn’t know when I’ll receive a call. I’m extremely irritated and disappointed with Domino’s. Although I enjoy their food, this experience has me reconsidering ordering from them again. Noah was monotone and acted as though it wasn’t a big deal. I feel like the customer service given me is completely unacceptable. I certainly paid for a bad experience now I’m not receiving any respect whatsoever. This is ridiculous.