Domino’s Pizza complaint: Didnt deliver

Name: Didnt deliver
Item: Domino’s Pizza
Rating: 1
Author: Glenda

Open 10 Oct 2020 128 views Fast Food / Delivery

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Filed 10 Oct 2020 by Glenda

They took my order and money, then refused to deliver. I’ve had deliveries from there many times. I was told to wait 5 business days for a refund. This is unacceptable.

When I asked to speak to a manager, the lady hung up on me

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 10 Oct 2020
Rating: 1/5
Desired resolution: Personal apology. An immediate refund, and extra money to cover the points I had earned.
Problem: Paid order never delivered, refund delayed
About: pizza order

Progress

Filed
Company notified
Company replied
Resolved

10 Oct 2020 Complaint filed and published
10 Oct 2020 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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