Domino’s Pizza complaint: Delivery of Food
Filed 5 Nov 2021 by Angela
I ordered my food online and asked to be texted when my order was ready. I received a text at 8:51pm that my driver was on the way. Then a text at 8:53pm that my driver was in the neighborhood. I work in the operating room at the local hospital and left my post to meet the driver. I waited for 53 min for my driver. I called the location and they informed me that the driver was new and called the driver. The driver stated that he called me. Which I never got a call from anyone. I waited for 53 min for my food. My food was not warm it was room temp. Very disappointing. I work at the hospital and can not wait for an hour for a driver. According to the receipt my food had been ready since 8:41pm and received it at 9:55pm. I should not have to wait so long or pay for cold food. Your location offered no refund or any apologies.
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