Domino’s Pizza complaint: Delivery never arrived.

On September 28th, 2020, I made an order at around 7:45pm, and the delivery indicator noted the pizza was done and on it’s way for delivery at 7:55pm. I indicated on the order to place the food on the doorstep. I missed a call from the driver at 8:07 and 8:08. I called back at 8:11, no response. I walked outside assuming they had dropped off the pizza. No pizza. I called again at 8:12 and 8:13, no response. Finally, at 8:14, I get a response. The driver stated he couldn’t find the house and tried to call. I replied with an apology, that the house sometimes shows up weird on the wrong side of the street. I provided instruction on how to get to the house. The driver replied he would try again. I waited outside of the house for 30 minutes, and no call. My phone shows as if two calls had been made at 8:20, but there was never a car that passed by at that time. The driver had not gone to the right house. Our house number can be plainly seen with headlights on. This time I called the dominos location at 8:57 pm, asking about the delivery. The staff that answered said the delivery had been sent out and would be on its way. I conitnued to wait outside, but finally gave up and waited inside. I called at 10:28 to complain and ask what had occured with the order. The staff tells me that the order was cancelled. She explained that the delivery driver drove back and saw no one waiting outside and called twice and left. I hung up, knowing full well that the driver had been too lazy to notice he’d gotten the address wrong and had not listened to the directions I had given him. Terrible delivery service on his part.