Dominos Pizza complaint: Delay in delivery

Complaint from Sabina reported on 08 March 2020 about Dominos Pizza

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

The pizza delivery got delayed by 10 mints . As it’s a rule or promised to the customer that the delivery time is 30 mints bt it arrived in 40 mins . I have asked the delivery boy to compensate it. He left my place by saying that he ll make the refund request for me . And he took the bill with him for the refund process .
So I am waiting for the msg or an email for the refund of my order from dominoz.

Suggested solution:

I want a call back or msg or an email from you . For my refund . That when I am going to get my refund ( compensate)

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