Filed 29 Jun 2020 by Maxx
I callled my order in for 2 medium pepperoni pizzas for delivery at 4:47 pm. I called at 6:00pm after not hearing anything and was told that there was not an order placed. When I asked if I could place the order I was put on hold for over 10 minutes. I hung up and called back and explained my frustration and asked to speak to a manager. I was transferred then placed on hold and the line disconnected. I called back and a guy answered and asked for my info then said oh and hung up on me. At this point I was frustrated when I called back and asked why did they hang up in my face a girl I believe named Sarah answered the. Hung up in my face again. I angry mostly because the pizza was dinner for my children who at this point have been waiting for over N hour and a half. They hung up in my face repeatedly which means they didn’t even allow me to put my order in which led me with no choice but to order with Pizza Hut (my children prefer dominoes) I am extremely upset I always order from this location but after the way I was treated today I will no longer be a costumer. This should have never happened.
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