Complaint: Coupon

on 25 January 2021 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I try to order online using the $5.99 coupon and it doesn’t recognize my address for whatever reason. I called in and asked why it wasn’t working and was told that even though it’s not the customers fault that there is a problem we can not use that deal. He said it was only for online orders. That makes no sense if the online site isn’t working right. They should be able to use it especially if it’s not our fault. Plus why is it now online only??? I hade to pay $42.23 for 2 chicken Caesar salads and one medium hand tossed pepperoni pineapple. The order number on our box is 000458. We still tipped $10 cause we always do since we completely appreciate someone bringing us dinner. Less work for us and do not have to go anywhere but if I have to pay $42.23 for 2 salads and a medium 2 topping I won’t be ordering again.

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Suggested solution:

I don’t know

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