Domino’s Pizza complaint: Burnt pizza

Name: Burnt pizza
Item: Domino’s Pizza
Rating: 2
Author: pchamber

Open 7 Jul 2020 223 views Fast Food / Delivery

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Filed 7 Jul 2020 by pchamber

When I ordered a pizza online, they gave my pizza to someone else when I received a text message that it was ready. I had to wait over 20 minutes to then get my pizza. The pizzas I did get were burnt. This is my second complaint because I called the Dominos Pizza employee back but he never called me back.

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 7 Jul 2020
Rating: 2/5
Desired resolution: I want a coupon for two free pizzas since I had to wait for over 20 minutes when I was told the pizza was done, the pizza was burnt and the Dominos employee never called me back after I talked to him. I don't want to talk to anyone in the store but just want a coupon for 2 free pizzas for that store. I want to see if I will get the same treatment that I received the last time I ordered pizza.
Problem: Burnt pizzas after long wait, no callback
About: online pizza order

Progress

Filed
Company notified
Company replied
Resolved

7 Jul 2020 Complaint filed and published
7 Jul 2020 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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