Domino’s Pizza complaint: Burnt dry sandwich

Name: Burnt dry sandwich
Item: Domino’s Pizza
Rating: 2
Author: Guy

Open 19 Oct 2020 239 views Fast Food / Delivery

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Filed 19 Oct 2020 by Guy

I ordered a Philly cheese steak and it arrived dry burnt and bad..
I called the manager and he said because I didn’t get the provolone chese it would automatically be burnt and dry…
Not even close to the picture…if I had known this would be the case I wouldn’t have ordered it.my wife and I wanted to try something new, I’m not happy with that decision.

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 19 Oct 2020
Rating: 2/5
Desired resolution: I don't know maybe a proper cook time. I had no idea this was a normal.. Better communication on add and in store
Problem: Sandwich arrived dry and burnt
About: cheesesteak sandwich

Progress

Filed
Company notified
Company replied
Resolved

19 Oct 2020 Complaint filed and published
19 Oct 2020 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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