Domino’s Pizza complaint: Bad service

I placed an online order on 41820 at about 9:30ish for a medium chicken and pineapple pizza and 2orders of lava cakes while placing my order there was an error during my payment but it charged my daughter card then a message came up saying my order was processed. But it changed my order to a cheese pizza. So I waited for over an hour for my food. When it finally arrived it was cold and burnt. I called the store and spoke to a manager. He was very rude and didn’t offer any solutions to the problem and hung up on me because he didn’t like the way I was talking to him I was clearly upset. I called back and asked if he could make me a more editable looking pizza. He said ok. Which I felt like he should have offered that to begin with. So now I had to get dress now at about 11 o’clock as well as my children to fix my order when I ordered it for delivery.When I arrived to the store I was in shock. The young man preparing the pizzas did not have on gloves or a hair nets as well as the manager with him having long hair. The place was very dirty and didn’t look up to code. I demanded a refund and left.