Filed 12 Jun 2020 by JPlat
I ordered online On 6112020 the food was prepped it was then marked as complete but never delivered I called the store and I was hang up 4 times. The first time I was told to wait and they hang up the 2,3,4 time all I keep getting hang up evenly I called 5 time and I was told if I could wait and just blurred everything I was told to wait while they call the driver and once spoke to the driver I was told the driver was on his way but the questioned why I got the message food delivered and she said they are having trouble with the map system. 20min driver ran my bell and left food at door. This the worse service I ever received from dominos. Dominos need to have a better way to provide excellent customer service. Have a person strictly answering the phones not multi tasking And stop cheating of the time stats by clicking food delivery I am have to think twice before I place any further orders unless. I see any changes and yes I will be sharing my experience with everyone I know or come across since you may thing you’re a big corporation and my little complaint may mean crap.
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