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Domino’s Pizza complaint: Bad management and intimidation

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Filed 14 Mar 2022 by Kenny

Tonight I was told to leave a store for asking for someone to please help me with my order, ready and waiting.

I asked if after waiting for maybe 10 minutes at counter could someone bring my order already paid for. I suddenly got all of them and not to bring my order. I was told that I was not going to get it and to leave the store.
I seriously doubt that this is a good source of return business from me or those who were standing there waiting for their order as well.
I can say that calling the police was a good touch and then your manager yelling at me across parking lot as I waited for police.

I can’t explain it and I expect you to hear a different story from the worthless management who has created a bad thing that will eventually reverberate your business as hostel and lack of humanity.

I am retired and live in a retirement community up the street. I am going to be in the Association meeting with my story and explaining the idiotic way they see customers as a problem with no respect or concern.

Customer service is essential and be reassured it is a truth that telling this truth is going to make you any more customers.

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Discussion

1 comment

  1. KdblU13

    It is a truth that I am from a different generation and I was raised and trained to be respectful and sensitive to the customer.
    I simply asked for my product that was ordered, and was waiting past any standard of customer service time before I tried to flag down someone. No one even looked up and in a non public business that is good. But public is a whole new world of which this crew on this evening were not able to qualify as a place to have public access.
    I can't imagine how your crew will explain away this simply because my food had been on shelf for 20 minutes and I was immediately told that I could NOT have it...also told to leave. Plus when asked why they would not give something already made and paid for they just picked up the phone. It got loud because I was being peppered by your full crew with statements and I was trying to talk to one person. I did become upset and I believe that anyone put in my situation would even if if they reacted differently. I threatened no one and I did leave to wait for the police because I had done nothing but ask for a product that was marked for me and paid for by me. Shabby business from the crew and I am just upset that they intentionally made it so hard when in a ten second act they could have never had any problems

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