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Domino’s Pizza complaint: bad experience

Open 211 views Fast Food / Delivery

Filed 9 Aug 2020 by suzyq103

I ordered an $11. 53 pizza for pickup. Waited for the order. They told me the oven messed it up, they put a new one in. I told them I was in a hurry and could not wait. gave me money back and told me I had free pizza waiting. Drove off then decided to get the pizza because I drove 10 miles for it. Went back. Gave them the $11.00. The manager came to window said it would be $13.00. I was shocked. Told her thought the $11.00 was good considering they told me I had a free one. handed her $5 more, she looked at me crazy. Now I am angry. Told her to take the damn money. She did. waited for the pizza and left. The amount on my box was $11. 54. I called to ask why she charged me more. had to call 3 times. The manager told me I was rude and the first order was charged wrong. So not only did they waste my time, they increased the price. I used to work at that dominos years ago. I would never had done that to someone especially because the mistake was mine. This was uncalled for and I know it is below Dominos standards. I would never trust them to prepare my food again as long as the same people work there.

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