Filed 8 Jun 2020 by bobbymush78
I placed an online order using the $5.99 two or more coupon. I ordered parmesan bread twists and a thin crust pizza with extra robust sauce and light cheese. I picked my order up and went to work. When I arrived at work, I saw that the thin crust pizza I ordered was wrong. I received a hand tossed cheese pizza with no robust sauce on it, just cheese. The sticker printed on the pizza box shows that my order was supposed to be a thin crust pizza with extra sauce and light cheese. I don’t normally complain because mistakes happen but its obvious that my order did not get double checked for quality assurance. I know dominos orders are all required to get quality checked for accuracy. Because I took my order to work with me, I was not able to return to the store for a refund or to just get the correct pizza I ordered. I used a gift card for this purchase. I have always loved the Ithaca NY dominos location but the past few times I’ve ordered, the order has been incorrect.
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