Dollar General complaint: there appears to be not a manager on site or anyone that acts like one or knows what they’re doing over there

since the dollar store opened across the highway here same problems same lack of customer care they close the store at 10:00 correct no these people close the store over here across the highway the sign says 10:00 but they’re closing at 9:43 9:36-9 48 951 constantly close and early what did it for me though last night when I showed up they were still 18 minutes left to 10:00 well if you’re close at 18 minutes till please put that on the sign that you close at 18 minutes till 10:00 so I can know well I still thought I had 18 minutes to go in and get some cat food no I didn’t but if that’s approaching the door to walk in I heard a familiar voice when you’re old employees that when he worked at the time he was always a jackass making a smart comments and he was always closing early and when he was closing early or on time whichever after doing so his girlfriend would come in and walk the store and then their little dog would run around too everywhere inside there well I didn’t care about that what I look really compared about was that him closing early cuz that’s not what the sign says like I said when I would come there expect them to be open yes for 15 minutes left or 18 minutes left or 22 minutes left sure did but then he would laugh and make his comments and stuff well now last night as I approached the doors I heard him say they’re already closed and I looked over to him and he’s laughing he was he’s looking at his phone he goes the other still 17 minutes huh bring back memories old times it sure does it reminds me that I never turned to file a complaint I never turned you you guys in for that and for everything else that y’all are obviously doing around here as I go to leave his girlfriend she don’t work there he’s inside the store I look over and I see her unlock the door and she tells him to come here come on he’s so happy and laughing like you always does and he goes in he walks in and I told him thank you because I know now I really was going to follow this complaint I actually I did write a letter last year and no one ever responded and I didn’t get a hold of anybody but it’s really crazy it’s wrong okay if they were close why did he go in he was that girl she was already in there and she came and unlock the door come on and that’s not to happen I’m not going to keep on and keep on you know cuz I don’t want to be complaining about them and it is that little manager girl I don’t think she’s 20 years old which I don’t care how she is you don’t have to be a certain age but when she does work tonight it is when and she will even walk around the store telling people when you know there’s 10 15 minutes left and shit she will tell them I need you to maybe go ahead and cash out now because we’re going to close early tonight she tells that the people and she told me that several times too and I wonder why or just cuz they she wants to be the boss and just run around if they want to leave what the hell’s going on really you know and her name is Becca and you should see her she’s acting charge and I’ve been trying to call that phone number at that store for days now well yesterday and today nobody answers it I don’t know what’s going on there either but I thank you very dirty it has been since the day and I’m only concerned about yeah the public next door the armory the Santa Clara armory is next door and Bob’s and trash from your store is blowing over there you can see it in the weeds and in the trees and everything if you want to contact me back I will be I will be happy to help you clean that as a matter of fact okay thank you so much please do respond to my complaint because it really is a complaint and I’m sure it’s not only my complaint