Skip to content
File a complaint

Dollar General complaints

Dollar General complaint: Racism and Military Disregard

Open 236 views Convenience Stores

Filed 27 May 2021 by Jody

16:45 p.m. This is the second time that i have had the misfortune to attend DG store 17377 during ‘Sierra’s shift. Six weeks apart. Both interactions with this employee have been condescending towards myself, Retired Military. I understand that it is DG code of conduct to offer ALL customers carts as they enter the establishment.
What is NOT DG code of conduct is to FOLLOW a law-abiding, retired military woman up and down EACH aisle and SNIDELY suggest, I can set that basket behind the counter for you if you want to keep shopping. Check the cameras.
DG staff, with over $900,000 in Tax dollar Education, I’m REALLY sure that at 41 years old, i am able to accurately judge whether or not i NEED to set my basket behind the counter. I told ‘Sierra’, I am RETIRED Military, i am here to shop. If i need my items ‘set behind the counter’, i am an accurate judge of that. Due to YOUR tax dollars. I’m NOT here to steal like the rest of the Druggies with no teeth! Sierra gave me eye-roll attitude and giggled at me. VERY unprofessional.

Visit 2. Today 052621 Sierra began CRYING when she harrassed me AGAIN for the second time, i was IN my vehicle, pulling up, when DG EMPLOYEEE ‘Sierra’ said from the SIDEWALK, as my vehicle is still running, Do you NEED a cart? This was SO unprofessional of Sierra that AFTER i shut off my vehicle, rolled up windows, placed facemask, and entered store that i found ‘Sierra’ in the dairy section (check your camera) LAUGHING at me to an older hispanic lady. I approached ‘Sierra’ and pulled out my MILITARY RETIREE card and showed it to her, saying Really? Again? I guess you didn’t believe me last time. READ MY CARD OUTLOUD and STOP TREATING ME LIKE THIS. STOP TREATING ME LIKE A THIEF. STOP BEING RACIST TO ME Sierra began CRYING!!!!!!!! What professional employee of DG CRIES when they are owned for treating a Customer with racism and contempt for the Military? Does DG support the Military? Because ‘Sierra’ certainly does NOT portray any American Military support. It got WORSE. Check the cameras. As i stood in line with my TWO items, the hispanic customer in front of me began calling me a ‘bitch’, saying that my education is ‘NOTHING’ and that she has more and the military is nothing and no one cares. The Hispanic cashier, (the older one ‘Sierra’ had cried to) began smiling behind her red cloth mask and allowed this Customer to continue her Racist and Class warfare diatribe in full audience of the rest of the customers. Unacceptable.
Manager Don came out to mitigate. He stated that he had just asked this ‘Sierra’ employee to gather carts and so it was perfectly acceptable to him that she was HOLLERING to me, from the sidewalk, over my ranch trucks engine if i ‘needed’ a cart. I told him to check the cameras, she wouldn’t be CRYING and RUNNING away from my MILITARY ID if she were appropriately conducting herself in a manner befitting DG’s standards of conduct.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Dollar General? Start the discussion above.

Wronged by Dollar General too?
Make it sting!