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Dollar General complaint: pricing

Open 109 views Convenience Stores

Filed 30 Aug 2022 by jackie

my name is Jackie, and I am letting you know because of my experience, you have lost a customer.
On Sunday August 28th I purchased 2 12pk of Mountain Dew, the shelf price was $5.95. I was charged $6.50 each. I went back today Tuesday August 30 2022 to show them and I was advised they missed the price increase on shelving, and would go change them. However I was not given the price difference, even thou there is a notice stating, that if something is scanned higher than posted or advertised price we supposed to get the difference. Normally I know things happen like mistakes, but the management staff isn’t overly friendly and makes the experience not as good.

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