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Dollar General complaint: Poor handling of legitimate questions

Open 137 views Convenience Stores

Filed 6 Mar 2022 by Julie

When asking the cahier regarding the Saturday $5 coupon it didn’t show up on the receipt! I ask to cancel and start over, which he couldn’t do. The manager came over and stated she could void it, but I couldn’t use any coupons, which I didn’t even have? She did this without ever looking at the receipt! From there on it all went downhill! She proceeded to tell me, that I should loose my attitude! I didn’t realize that I was exhibiting an attitude in trying to get some answers. I take offense to this! Therefore, I do not plan to do business with Dollar General any longer if this is the type of personnel now being hired!

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