Dodo complaint: Not doing what you promised

Name: Not doing what you promised
Item: Dodo
Author: Guilherme

Open 12 Apr 2021 276 views Internet Providers

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Filed 12 Apr 2021 by Guilherme

Contacted Dodo one month ago for broadband. Got into my new house today and no broadband for at least another 10 days. Agent seem to apply the ‘not really my fault abd couldn’t care less attitude’. Raw incompetence in my opinion.

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Case details

Status: Open
Company: Dodo
Filed: 12 Apr 2021
Desired resolution: Nothing. You stuffed up. And I have no choice other tha. Voicing my complain to every single channel of regulator, media, shareholder I can find. And I will!!!!
Problem: Broadband not connected by move-in date
About: home broadband
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

12 Apr 2021 Complaint filed and published
12 Apr 2021 Message from Bizzy: we notified Dodo about this complaint.

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