While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Disney+ over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Disney+? Submit your Disney+ complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Disney+ complaint letter — and send it to their corporate office on your behalf.
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We have received 2 complaints about Disney+ over the last 12 months. The graph below shows a monthly breakdown.
Curious about Disney+'s track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from sharmanbub on 06 February 2024 about Disney+.
You can see my Disney+ subscription expired on 17/10/2023. I have never resubscribed I cannot access my account to change anything and when I call the customer service helpline they say they cannot cancel on the phone. I have raised a fraud... Read more
Complaint from heartsanddunes on 24 June 2023 about Disney+.
I tried to cancel my account for 40 minutes online, had 8 tabs open and no way to do myself. Ended up calling and being on hold for 40 minutes. Already delete all apps etc. and after giving her my... Read more
Complaint from MAChula on 29 December 2022 about Disney+.
I have a disney subscription with no ads. I am paying the extra to remove ads but the shows that come up still show ads. To make it worse, I have a kids profile set up for my son. I... Read more
Disney Plus is asking for the birthday and gender of my children on their profiles before allowing them to watch any content which I pay for. This only occurs on their (set to children’s) profiles, not mine or my wife’s... Read more
Complaint from DisneySux on 02 November 2022 about Disney+.
None of their help pages work. They are intentionally avoiding contact! Also, I haven't been able to log on to my Disney account for a few days now. I haven't changed the password!!! Read more
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