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Dish Network complaint: Signed me up with understanding I need not pay extra 5.00 month if no autopay . now ….

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Filed 16 Jun 2022 by Martin

Recently I signed up for dish . at time of agreement , the salesperson on phone signed me up with the mutual understanding that there was not an extra 5.00 a month
charged , if I choose to opt out of autopay.

He infaticly stated , your price is locked even if you choose to opt out of autopay ,
that shouldn’t effect your pricing.

Then a day later , I logged onto my account online , and noticed they
automatically enrolled me in autopay when I specifically stated I wanted to opt out of it
during my sign up for service.

I had to take the account settings off of autopay , but they are saying I will have to pay
The extra 5.00 a month more for opting out.

I never agreed to auto pay at sign up and nowhere did they relay to me it would be
required of me , if I want the service for 5.00 less per month.

They said my rate was locked under contract regardless of autopay or not ,
Not that I would be strongarmed by them if I opted out of it.

I live in Pennsylvania and I’m pretty sure my state has anti strong arming laws that
Protect me from things like this autopay scam , forcing people to pay 5.00 extra if they opt out of autopay.

Dish is nasty twords me about the whole matter.

I hope someone could relay my issues to the right eyes .

Thank you so much.

Martin.

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