Direct Express complaint: You took my social security unlawfully and won’t give it back.. YOUR NOT GOING YO DO THIS TO ME

I had a fraudulent charge on my card and called your fraud dept. filed complaint. Direct Express cancelled the card and swore no one could access my acct or take my money and would mail me new card. I did not get your papers mailed to me, on first complaint, I finally got new card and did not access it. Did not activate it. Left it in sealed envelope until the next month and 1 day before my money was to even go on my card, your people said I was overdrawn 600.00. BEFORE I EVEN HAD MONEY ON CARD IR DEPOSIT.. How can you do this to my acct? YOUR DIRCET EXPRESS OEOPLE PRE DEBITED MY ACCT FOR A CHARGE OF 519.00 from some unknown company in like Nigeria, Computer phone security co. Ironically, which has never been on my charges EVER. YOU PAID MY SOCIAL SECURITY MONEY I LIVE OFF OF FROM THE OLD CARD WHICH YOUR COMPANY SHUT OFF, and DEACTIVATED IT, AND YOYR EMPLOYEE EVEN STATED THIS SHOULD NEVER HAVE HAPPENED. There was NO access to my Accts open. I FILLED OUT YOUR PAPERS. FAXED TGEM TO THE NUMBER BEGORE THE 10 Days AND THEN YOUR PEOPLE TRY TO TELL ME YOU DIDN’T GET THEM, I HAD THE COPIES OF THE FAXES SHOWING THEM SENT IN TIME AND CONFIRMED. AND I RESENT THEM AND STILL HAD TO WAIT, then I GET LETTER TODAY SAYING MY CLAIM IS DENIED, You find no unauthorized charges. WELL BS. THIS IS SO RIDICULOUS AND IM SURE IS ILLEGAL AND THEFT AND IM SICK OF YOUR COMPANY STEALING MY MONEY. IM NOT GOING TO TAKE THIS ANYMORE. YOUR COMPANY SCREWED UP AND GAVE MY MONEY AWAY NOT ME. I DID EVERYTHING YOU ASKED AND I WANTMY MONEY BACK.. I LIVE OFF THIS FIXED ONCOME OF 945.00 a MONTH AND YOUV MADE NE GO A WHOLE MONTH IN HALF WITH NO MONEY, CANT PAY MY BILLS. LOSING PHONE. LIST INTERNET. CANT AFFORD GAS IR FOOD OR MY RENT. Your company is stealing from me AND I AM GOING TO FILE WITH A ATTORNEY FOR YOUR ROBBING A WOMAN WITH NO MONEY. ON SSI. AND NOW I CANT GO TO DOCTORS OR AFGIRD TO EAT AND MAY HE HOMELESS NOW BECAUSE OF YOUR NEGLIGENCE AND INCOMPETENCY AND MISTAKES AND I AM NOT GONNA LET YOU BLAME ME AND PUNISH ME GOE YOUR MISTAKES. HELL NO