Direct Express complaint: Unprofessional customer service rudeness
Filed 9 Nov 2020 by Frank
I’ve been calling everyday for the past two weeks to update my new address information I sent my ID Info to the email they provided me and I just got of the phone with direct espy express after a one hour wait simply to get a new email to resend my ID again I asked to speak to a supervisor and they declined I asked for his name lady name and or ID badge he said he can’t give me that Info and said if I had other questions I said yes then he hung up on me.
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