Direct Express complaint: Unauthorized charges and charged but didn’t receive

Name: Unauthorized charges and charged but didn't receive
Item: Direct Express
Rating: 1
Author: Albert

Open 5 Jul 2023 79 views Payment Providers

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Filed 5 Jul 2023 by Albert

There are 4 charges for $9.99 and one $4.99. There is also a charge for $39.97 for books I have never received. I have asked the merchants for my money back with no response.

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Case details

Status: Open
Company: Direct Express
Filed: 5 Jul 2023
Rating: 1/5
Desired resolution: When I have all my money back
Problem: Unknown charges and books never received
About: prepaid debit card
At stake: $39.97

Progress

Filed
Company notified
Company replied
Resolved

5 Jul 2023 Complaint filed and published
5 Jul 2023 Message from Bizzy: we notified Direct Express about this complaint.

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Direct Express complaint: Unauthorized charges and charged but didn’t receive

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Direct Express complaint: Unauthorized charges and charged but didn’t receive

Discussion

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Withholding my money

Poor handling of my fraud case

Refused to give stollen money back

Wronged by Direct Express too?Make it sting!

Wronged by Direct Express too?
Make it sting!