Direct Express complaint: Unable to reach a person. Change of address.

Name: Unable to reach a person. Change of address.
Item: Direct Express
Author: Teresa

Open 9 Mar 2022 165 views Payment Providers

Filed 9 Mar 2022 by Teresa

I have been trying for a year to get someone on the phone to change my address. As of today I still have not reached someone.

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Case details

Status: Open
Company: Direct Express
Filed: 9 Mar 2022
Desired resolution: Answer the phone so I can change my address in the system.
Problem: Cannot reach anyone to change address
About: card account address
Dealing with it for: 365 days

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