Filed 11 Sep 2020 by Helen
2 of July 2020 I lost my wallet, my direct express card was in there.my social security and my SSI go on that card.Someone found it and took all the money $503 dollars off my card.lam 67 years old that’s all the money I get I , filed a police report.I also called the police in the town where they took the money off of my card.l called direct express they sent me a letter from there fraud Dept they didn’t believe me.l have my bank statement it shows $503 at a Ralph’s in Garden Grove California. I have never been to Garden Grove I live in Oeanside California.
Report
Discussion
0 comments
No comments yet. Been through something similar with Direct Express? Start the discussion above.
More Direct Express complaints
View all 803Dispute Resolution Department
On 9-15-20 I called the Dispute Resolution Department to inform them that after 3-5 business days I hadn’t received my…
Dispute over stolen card transactions
Yes I’ve tried to c intact direct express several times over and over since 4th of Sept when I couldn’t…
Cant reach a person
I sent for a replacement card . it got lost i didnt recieve it