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Direct Express complaint: Scammed grand larceny direct express no help

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Filed 28 Feb 2022 by William

My card was cloned I filed a dispute went to NYPD was given a detective they wiped out my savings everything I had! They said fax your paperwork in within 10 days I tried and it went through I called them since they sent no received receipt and they continued to say they didn’t get it call back they said. My savings and living money was wrapped up on this card I have NOTHING they didn’t even flag the high $$ Amount the thieves took but they freeze my card if I try to take out 300$ wtf is going on, I have been begging for money since this happened I have talked to direct express 3 times a day, though I got my dispute papers I never received my new card and it’s the first I’m broke with no card or hope they do not care they don’t listen they need to be sure!

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