Complaint: Reporting Stolen

on 31 July 2020 about Direct Express in category Payment Providers

New complaint
Complaint pending
Complaint resolved
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My complaint:

Can not access my account on phone to report my card was stolen I can’t seem to get anywhere it due to my pin being changed not having card number. I was wanting a new card sent to me at different address. I can’t talk to someone because putting in SS you do need the pin as well I was told this pin is not associated with this account. So I can not get my my pin because it locked my card what am I supposed to do to get that card deactivated a new card sent to me.

0 0 votes
Justified complaint?

Suggested solution:

I need card deactivated a new card sent to my new address without my benefits don't go to the stolen card.

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1 year ago - We have posted a tweet about your new complaint about Direct Express

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