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Direct Express complaint: Reporting Stolen

Open 325 views Payment Providers

Filed 31 Jul 2020 by Brewere64

Can not access my account on phone to report my card was stolen I can’t seem to get anywhere it due to my pin being changed not having card number. I was wanting a new card sent to me at different address. I can’t talk to someone because putting in SS you do need the pin as well I was told this pin is not associated with this account. So I can not get my my pin because it locked my card what am I supposed to do to get that card deactivated a new card sent to me.

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