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Direct Express complaint: Refusal to return money that was taken from my account

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Filed 22 Sep 2022 by sally

I recently filed a complaint about Direct Express refusing to release 495$ they have kept on an unauthorized claim on my account in March of 2022. (see previous claim) This is now September and I just needed to add this: I am a 74 year old who tries to live a decent life and exist on a limited income as I know many others do…..This action on DE part is cruel…not fully investigated and unacceptable…To all the people I have dealt with from DE you are going to be me one day if God blesses you with life and I hope you are treated with more kindness and understanding that I was during this time….I hope you can sleep at night knowing how your smugness has hurt another human being…and most of all I hope you know what Karma is. Comerica Bank should look into this company more or is this Comerica’s policy? So sad!!!!

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