Direct Express complaint: No access to my own funding

Name: No access to my own funding
Item: Direct Express
Rating: 1
Author: kellipart1

Open 27 Apr 2020 262 views Payment Providers

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Filed 27 Apr 2020 by kellipart1

I need to transfer money out to pay bills and they are limiting me to a $200 max. In addition to costing $1.50 each transfer, I would need multiple transfers just to pay one bill.

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Case details

Status: Open
Company: Direct Express
Filed: 27 Apr 2020
Rating: 1/5
Desired resolution: increase access to our own funds.
Problem: Transfers capped, limited access to own funds
About: prepaid card transfers

Progress

Filed
Company notified
Company replied
Resolved

27 Apr 2020 Complaint filed and published
27 Apr 2020 Message from Bizzy: we notified Direct Express about this complaint.

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