Direct Express complaint: Negative balance

Name: Negative balance
Item: Direct Express
Rating: 1
Author: CDRISNER

Open 18 Apr 2020 336 views Payment Providers

Filed 18 Apr 2020 by CDRISNER

My account balance has been -53.22 for the past 10-20’hours
I didn’t think it was g able to be negative

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Case details

Status: Open
Company: Direct Express
Filed: 18 Apr 2020
Rating: 1/5
Desired resolution: I think its a typo. I have been because expecting a refund. Perhaps f it was entered on accident as a debit
Problem: Account balance unexpectedly negative
About: prepaid debit card account
At stake: $53.22

18 Apr 2020 Complaint filed and published
18 Apr 2020 Message from Bizzy: we notified Direct Express about this complaint.

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