Direct Express complaint: My Money was stolen off Direct Express and Cannot Get Agent

My complaint:

Hi

I had 11 unauthorized transactions on my Direct Express card, each for $250.00

Direct Express cancelled my card with my permission.

But Now I cannot get Customer Service ,so I can report the transactions.

Direct Express will not put me through to live agent without card number.

I need help ASAP..as SSISSD is my only source of income

Suggested solution:

Answer their phone or call me at my Home phone they have on file.