Complaint: My Money was stolen off Direct Express and Cannot Get Agent

on 28 August 2020 about Direct Express in category Payment Providers

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My complaint:


I had 11 unauthorized transactions on my Direct Express card, each for $250.00

Direct Express cancelled my card with my permission.

But Now I cannot get Customer Service ,so I can report the transactions.

Direct Express will not put me through to live agent without card number.

I need help SSISSD is my only source of income

0 0 vote
Justified complaint?

Suggested solution:

Answer their phone or call me at my Home phone they have on file.

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