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Direct Express complaint: Lost card no delivery they never answer phones

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Filed 12 Feb 2022 by Kimberly

I called to get replacement card on first of January 2022. Automated no live person. And it said will mail card. Never had this happen. A live person asks security questions and address and option of how delivery. I wanted 2day ups. Anyways then phone hu
ng up. I was stunned what is going on. It’s been 11 days and called every day. Just to get high volume of calls . And call later. Where is my SSI check. I have no money for 11days this month.i still haven’t received it

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