Direct Express complaint: ID VERIFICATION

Name: ID VERIFICATION
Item: Direct Express
Rating: 1
Author: maria

Open 23 Dec 2023 77 views Payment Providers

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Filed 23 Dec 2023 by maria

FOR MONTHS I BEEN CALLING CUSTOMER SERVICE AND SENDING BY EMAIL CLEAR LEGIBLE COPIES OF MY PASSPORT-BIRTH CERTIFICATE-MARRIAGE RECORD -SOCIAL SECURITY AND RESIDENT ALIEN WITH NO RESULT. I AM VERY FRUSTRATED. PLEASE HELP.
CASE 000009949375

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Case details

Status: Open
Company: Direct Express
Filed: 23 Dec 2023
Rating: 1/5
Desired resolution: VERY POOR
Problem: ID documents sent for months, no result
About: account verification

Progress

Filed
Company notified
Company replied
Resolved

23 Dec 2023 Complaint filed and published
23 Dec 2023 Message from Bizzy: we notified Direct Express about this complaint.

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