Direct Express complaint: Holding on my money

Name: Holding on my money
Item: Direct Express
Rating: 1
Author: Gsry

Open 6 Sep 2020 315 views Payment Providers

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Filed 6 Sep 2020 by Gsry

I lost my direct express card a couple of days ago been with them for 3,yrs now with no problems now there wanting a photo Id which is all good but out bmw closed due to the virus having problem with getting it renewed

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Case details

Status: Open
Company: Direct Express
Filed: 6 Sep 2020
Rating: 1/5
Desired resolution: Let me close it out with no strings attached
Problem: Funds held pending photo ID after lost card
About: prepaid debit card

Progress

Filed
Company notified
Company replied
Resolved

6 Sep 2020 Complaint filed and published
6 Sep 2020 Message from Bizzy: we notified Direct Express about this complaint.

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