Direct Express complaint: Fraud company

Name: Fraud company
Item: Direct Express
Rating: 1
Author: Shannon

Open 22 Aug 2023 62 views Payment Providers

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Filed 22 Aug 2023 by Shannon

This company is good on not blocking cards on fraudulent charges until the actual cardholder see that they been fraudulent charge and ask for their money back then ummm……it’s blocked all the sudden cause the cardholder asked for their money

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Case details

Status: Open
Company: Direct Express
Filed: 22 Aug 2023
Rating: 1/5
Desired resolution: Stop the fraudulent charges before it has to come down to cardholder asking for there money back and mostly don't talk down to the cardholder either
Problem: Card blocked only after disputing unknown charges
About: prepaid debit card

Progress

Filed
Company notified
Company replied
Resolved

22 Aug 2023 Complaint filed and published
22 Aug 2023 Message from Bizzy: we notified Direct Express about this complaint.

See all 803 Direct Express complaints

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